20 Clock Hours  ยท  NBCC Approved Provider  ยท  Self-Paced

Telemental Health Provider Training

Twenty hours of telemental health training, built by the counselor educator who wrote the BC-TMH certification curriculum.

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$199 one time, or four monthly payments of $49.75. One year of access.

Most telehealth training tells you the rules. This one tells you what to do at 9pm on a Tuesday.

Your client is in crisis, three states away, and you are not sure whether you are allowed to call anyone. That is the moment this training was built for.

Written by the person who wrote the credential

Dr. Michael Jones authored the CCE-approved BC-TMH certification curriculum and has held the credential since 2014. This is not a summary of someone else's standards.

Four hours of ethics, not a checkbox

Informed consent, digital client rights, boundaries in virtual space, crisis protocol, HIPAA and HITECH, breach response, and what trust repair actually looks like after something goes wrong.

Built for how people actually learn

Every submodule pairs a short video with a deep-dive audio episode you can listen to on a commute, plus resources and a learning activity. Eight modules, seven quizzes, one year of access.

Eight modules, twenty hours

Each submodule includes a video, a deep-dive audio episode, curated resources, and a learning activity. Modules close with a quiz.

1. Foundations of Telemental Health

Key concepts, public health relevance and access equity including care for BIPOC communities, and where the field is heading.

2. Legal and Ethical Standards

Ethical foundations, informed consent and digital client rights, boundaries and dual relationships in virtual space, and crisis management protocol.

3. Clinical Application and Best Practices

Building therapeutic relationships through a screen, assessment and intervention strategies, and cultural competence in virtual practice.

4. Integration and Ongoing Development

Case study applications, crisis management in virtual settings, reflective practice and professional identity, and continuing education pathways.

5. Technology Implementation

Platform selection and technical requirements, security protocols, and troubleshooting when the client cannot get the camera to work.

6. Legal Compliance and Documentation

HIPAA and HITECH standards, data management and breach response, trust repair after a breach, and business associate agreements.

7. Professional Protocols and Cultural Competence

Professional boundaries and social media policy, crisis intervention models for telehealth, and working with diverse populations.

8. Course Wrap Up

Pulling the threads together, plus the completion process for your certificate and CE documentation.

Who is teaching this

The professor people stay to talk to afterward

Dr. Michael Jones is a tenured professor of counseling, a Licensed Professional Counselor and Supervisor, and Board Certified in Telemental Health since 2014. He wrote the CCE-approved curriculum used for BC-TMH national certification. He is a past president of the Southern Association for Counselor Education and Supervision and of the Arkansas Counseling Association, and he has served on the American Counseling Association Ethics Committee.

He has published 25 scholarly works and delivered more than 100 conference presentations. He also runs a private practice and sees clients over the same technology this course covers. The material comes from both chairs.

What people tend to remember, though, is that he makes it safe to ask the question you were embarrassed to ask. That is on purpose, and there is a paper about it.

Counselor Education Collective is an NBCC Approved Continuing Education Provider, ACEP No. 6549. Programs that do not qualify for NBCC credit are clearly identified. Counselor Education Collective is solely responsible for all aspects of the program.

Questions people actually ask

Twenty hours that change how the next hard session goes

One year of access, self-paced, from an NBCC approved provider.

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